If I ask it to read current device it says it's "Unable to match the appropriate firmware. You can try to select a firmware by yourself manually.", but there's no box to select firmware manually. Want to use it?" and the only option offered is to Apply delected info, which leads to a "Doesn't match the appropriate firmware. When I select the device's model it shows a message saying: "Information you input does not match connected device.
I can switch tools mode on and if I select barcodes, it shows only zeros for IMEI and SKU.īased on the message displayed on the startup failure, I downloaded Lenovo Moto Smart Assistant and selected Rescue.
Connect your device to your computer to get the Software Repair Assistant.įastboot reason: Last time flashing failedįailed to validate boot (or recovery) imageĮRROR: Failed to pass validation, backup to fastboot Use the Software Repair Assistant on computer to repair your device. Your device didn't start up successfully. If I select any option from the fastboot menu (Recovery, Start, BP tools, Qcom, Factory), I get a "Start Up Failed" and the following message: On AP Fastboot Flash Mode (Secure) screen, it shows the following information: It loops on fastboot and it presents a huge number of errors whatever I try to do - and I've tried a lot. I have a Moto Z² Play Dual Chip (XT1710) which has been recently updated to Pie and right after it, it started presenting several issues (restarts, freezes, etc.) and then, 3 days ago, it simply didn't enter the system anymore.